To mute your microphone during a meeting, click the Mute button. If you’re not happy with the audio quality, click Audio Device Settings to adjust your microphone and speakers, or select another device. On the lower-left side of the main Skype for Business window, click Select Primary Device.Ĭlick Check Call Quality and follow the prompts to record a short message and play it back. Note that Check Call Quality might not be available for your account. Test your audio qualityīefore you start a Skype for Business meeting or call, ensure that your audio device is producing sounds correctly.
#SKYPE FOR BUSINESS AUDIO SETTINGS WINDOWS#
To configure Windows to use multiple headsets or other audio output devices, see Output audio to multiple devices in Windows 10. Click Playing Audio > Run the troubleshooter.įor more details on Windows audio troubleshooting, see Fixing Windows Sound Problems.
To run the troubleshooter, click the Start button, type Troubleshoot, and then click Troubleshoot in the listing.
#SKYPE FOR BUSINESS AUDIO SETTINGS INSTALL#
Then, carefully follow the instructions that came with the device to install it.įor help with fixing audio or sound problems, try the audio troubleshooter, which can often fix audio problems automatically. If you don’t see your device in the list, ensure that it’s connected directly to your computer.
If you have to use separate devices, minimize echoing by lowering your speaker's volume.
But to avoid echoing, it's better to use the same device for both. Tip: You can select different devices for microphone and speakers under each section. Select Allow stereo audio playback when available to ensure that the best audio quality is available during a meeting. You can also select Unmute when my phone rings, which will automatically unmute your speakers when you receive a Skype for Business call. Under Secondary Ringer, select Also ring, and then select an additional device. If you have more than one audio device, you can choose to set both to ring when you get a call. Note that this option might not be available for your account. Drag the slider next to Microphone to adjust the microphone volume.Ĭlick the green arrow button next to Ringer to hear a sample ring when you get a call, and drag the slider to adjust the ringer volume.Ĭlick Check Call Quality and follow the prompts to record a short message and play it back. The volume is optimal when the progress bar reaches the middle of the test area. To test your microphone volume, speak into it for a few seconds. Under Audio device, choose the device you want.Ĭlick the green arrow next to Speaker to hear a sample tone, and drag the slider if you need to adjust the volume. In the Skype for Business main window, click the arrow next to the Options button, and select Tools > Audio Device Settings. Note: To ensure that your preferred audio device is chosen each time you start Skype for Business, it is important to follow all of the steps in this section. Troubleshooting If you are following all of the steps and continue to encounter difficulty, be sure to read the Troubleshooting section and follow the appropriate link for your version of Windows. You might choose to listen only, or only use the non-audio features. No audio devices necessary It is not necessary to choose a microphone to use Skype for Business, because it can be used with speakers only-or without speakers. Using internal microphone and speakers If you will only use an internal microphone and speakers, it is still very important that you follow the steps in this article. Take a moment to consider each of the following:Įxternal microphone If you want to use an external microphone, it must be set up according to the instructions later in this article. If there is no built-in microphone, then you must connect an external microphone or headset to your computer. To use the audio features of Skype for Business, your computer must have a working microphone and speaker.
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